Shipping policy

Shipping Policy

Last updated: August 17, 2026

Thank you for shopping at Yemei Beauty. This Shipping Policy provides information about our processing schedule, delivery services, shipping charges, tracking, and the handling of shipping-related issues.

1. Delivery Coverage

Yemei Beauty currently delivers to eligible addresses within the United States. We do not provide international shipping at this time.

Shipping availability is determined by the address entered during checkout. If no delivery method is displayed, we are currently unable to ship to that location.

2. Processing Time

Orders are normally processed within 1–2 business days after payment is approved and all necessary order information has been received.

Business days are Monday through Friday and exclude U.S. federal holidays. Orders submitted on weekends or holidays will begin processing on the following business day.

Processing may take additional time during promotional events, holiday periods, high order volumes, or when further verification is necessary.

3. Shipping Services and Charges

Yemei Beauty offers the following shipping options:

Standard Delivery: 3–5 business days — $8.00 USD
Expedited Shipping: 2–3 business days — $15.00 USD

Transit time begins after order processing is complete and the package has been transferred to the carrier.

The estimated total timeframe, including processing, is approximately:

Standard Delivery: 4–7 business days
Expedited Shipping: 3–5 business days

Available methods and applicable shipping charges will be shown at checkout before payment.

4. Delivery Estimates

Estimated delivery dates are provided for reference and cannot be guaranteed. Deliveries may be affected by weather, holidays, carrier delays, transportation disruptions, or other circumstances outside our reasonable control.

Selecting Expedited Shipping reduces the estimated carrier transit period but does not shorten our stated processing time.

5. Address Changes and Order Updates

Customers are responsible for providing complete and accurate shipping information.

If you need to change an address, modify an order, or request cancellation, contact us immediately. We will make reasonable efforts to accommodate the request, but changes cannot be guaranteed once processing begins.

After a package has shipped, Yemei Beauty generally cannot modify its delivery address.

6. Tracking Information

A shipment confirmation email containing available tracking information will be sent after the carrier accepts the package. Tracking details may take up to 48 hours to become active.

Some orders may be delivered in more than one package. If an order is divided into multiple shipments, separate tracking information will be provided when available.

7. Inability to Ship on Time

If we determine that an order cannot be shipped within the stated processing period, we will notify the customer and provide a revised expected shipping date.

The customer may agree to wait or cancel the unshipped order for a full refund. If consent to the delay is required but cannot be obtained, the affected order will be canceled and promptly refunded.

8. Delayed or Lost Shipments

If a package shows no tracking movement for an extended period or appears lost, please contact us with the relevant order number.

We will review the shipping records and assist with an available carrier investigation or claim. Resolution times may vary depending on the carrier’s procedures and findings.

9. Packages Marked as Delivered

When tracking shows a package as delivered but it cannot be found, customers should:

Confirm the delivery address shown on the order.
Check the mailbox, entrances, porch, and nearby delivery areas.
Ask household members, neighbors, or building management.
Contact the carrier for delivery confirmation.
Contact Yemei Beauty if the package remains missing.

We will provide reasonable assistance with any available delivery investigation.

10. Damaged Packages

If a shipment arrives damaged, contact us promptly and include:

The order number
A brief description of the issue
Clear photographs of the damaged product
Photographs of the packaging and shipping label

Please keep all original packaging and the affected item until the review has been completed.

11. Undeliverable and Returned Packages

Packages may be returned because of an incorrect or incomplete address, refusal of delivery, or repeated unsuccessful delivery attempts.

Once the returned package is received, we will contact the customer regarding available reshipment or refund options. Additional shipping charges may apply when the return was caused by incorrect customer-provided information.

No additional reshipping fee will apply if the return resulted from an error made by Yemei Beauty.

12. Returns and Refunds

Product returns, exchanges, and refunds are governed by our separate Return and Refund Policy. Please review that policy for eligibility conditions and return instructions.

13. Contact Information

For questions or assistance concerning an order or delivery, contact us:

Trade name: Yemei Beauty
Email: support@yemeibeauty.store
Address: 10583 Parkwood Dr, Bastrop, LA 71220, United States
Phone: +1 (318) 953-5157